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COVID-19 Information - UPDATED July 6, 2020

Post Date:06/11/2020

Are You Reporting Violations of the Governor's Proclamation? 

Click HERE access the Governor's complaint form. Click HERE to be directed to our Police Services page.

Do You Think Your Business Should be Included as an Essential Business?

Click HERE to access the Governor's inclusion request form. Click HERE to be directed to our COVID-19 Business Resources page.

Updated 7-6-20

Benton County Proclamation 2020-439

Roadmap to Recovery Plan

Updated 7-2-20

Benton and Franklin Counties move to modified Phase 1

Benton and Franklin Counties were approved to move to modified Phase 1 of the state’s Safe Start Phased Reopening Plan effective July 3, 2020. 

JOINT MEDIA RELEASE: Benton County Commissioners, Franklin County Commissioners, and Benton-Franklin Health District

Benton-Franklin Health District PIO

July 2, 2020

Benton and Franklin Counties were approved today to move to modified Phase 1 of the state’s Safe Start Phased Reopening Plan. Washington State Secretary of Health John Weisman’s approval of the counties’ applications allows limited and modified openings for some businesses and personal activities in Benton and Franklin Counties effective at midnight tonight. 

Activities allowed include:

  • Construction as permitted in Phase 2 guidance (new construction projects can occur)
  • Manufacturing as permitted in Phase 2 guidance (non-essential manufacturing)
  • Restaurants for outdoor seating only at 50% of existing outdoor capacity
  • In-store retail at 15% indoor capacity with indoor activities limited to 30 minutes
  • Personal services at 25% indoor capacity
  • Dog groomers at 25% indoor capacity
  • No gatherings with people outside of the household except for small behavioral health support groups of fewer than 5 people

Businesses that are allowed to reopen are required to follow the state Department of Health’s specific guidance but must adjust their occupancy to the levels identified above. Before opening, businesses must do the following:

  1. All businesses must sign a business pledge that they will following all COVID-19 guidance. Spanish business pledge
  2. Complete a COVID-19 Safety Plan and submit it by email or in person to Benton or Franklin County. Spanish COVID-19 Safety Plan 
  3. Post the COVID-19 Safety Plan at the front of the business
  4. Require face coverings for employees and customers
  5. Post signs stating that face coverings are required.  English Mask Required Sign Spanish Mask Required Sign

Plans must be submitted to the county in which the business is licensed.

  • Benton County – please email to or drop in large yellow postal box in the drive lane at the side of Benton-Franklin Health District.
  • Franklin County – please email to or use the Franklin County Treasurer drop box located in courthouse parking lot next to security building labeled COVID 19 business plans

Washington Department of Health will continue to closely monitor the status of COVID-19 in Benton and Franklin Counties especially hospitalizations. If hospitalizations for COVID-19 significantly increase throughout the course of implementing this plan, the state will consider a strict lock down of the counties, including closure of nearly all businesses.

The Benton-Franklin Health District Board of Health wants to remind the public to continue to follow all the precautions in Phase 1, including wearing face coverings in public, staying at least six feet away from other people, practicing excellent hand hygiene and staying home when they’re sick. More information on COVID-19 can be found on Benton-Franklin Health District’s website at


For more information and Guidance, visit

Inslee extends Face Covering Requirements

Updated July 1, 2020

Local elected officials hold press conference


Updated 6-30-2020

Governor Visits Tri-Cities 

Governor Inslee visited the Tri-Cities to meet with community and business leaders and health personnel Today. During his press event, he stated that he is contemplating daily if Benton and Franklin counties should reopen. 

State leaders continue to weigh the needs of the community to keep its people safe and to reactivate the economy, with many businesses closed now for months and people out of work.

The best way to do both is to increase the use of face masks in the area, he said.

He is encouraged that about 160,000 people are wearing masks in the area, or a little more than 50 percent, according to observations the Benton Franklin Health District made last week at Tri-Cities grocery stores.

But the coronavirus has spread dramatically in the Tri-Cities over the past several months — with Franklin’s cases increasing six-fold and Benton’s five-fold, Inslee said.

Updated 6-29-2020

Gov. Jay Inslee issued guidance for reopening in-person instruction at higher education institutions in the fall. 

Last weeks announcement came with a proclamation providing specific health guidance for four-year public and private institutions, as well as two-year community and technical colleges, apprenticeships and private career schools.

Included in the health guidance are requirements already in place across much of the state. Masks, limits on class size, symptom monitoring, personal protective equipment availability and approval from local health districts. These requirements are in addition, not a substitute for, health requirements already in place. 

Understanding that not every campus is the same, each institution will develop and implement its own Safe Back-to-School Plan. Higher education institutions have already been working with their local health jurisdictions throughout this pandemic, and that is expected to continue.

Read the rest of the story on the governor's Medium page.

Updated 6-24-2020

Governor Inslee signed an order yesterday requiring masks to be worn statewide beginning Friday, June 26. Masks must be worn both inside and outside, unless social distancing measures are present outdoors. "We’re mandating facial coverings in Washington. This is about saving lives. It’s about reopening our businesses. And it’s about showing respect and care for one another." said Inslee. For the full story, link here

Updated 6-16-2020

The applications Benton and Franklin counties filed last week with the state to reopen more businesses have been put on pause.

Official say that the Tri-Cities needs to be doing more to limit the spread of the coronavirus, including better compliance with orders for people to wear masks in public. There is a concern that if things don’t change we will see a significant increase in hospitalizations and deaths.

A major piece of stabilizing the rate of transmission is getting people to wear face coverings in public, maintaining physical distance from others and getting people to stay home when they are sick.

Benton, Franklin and Yakima are the only counties in the state that have not moved beyond Phase 1.

State health officials said at meetings Friday and Saturday that More testing is also a concern, with the state agreeing to send the National Guard to help with free drive-thru COVID-19 testing starting Wednesday at the Toyota Center in Kennewick and the HAPO Center, formerly TRAC, in Pasco.

No doctor’s order is required, but appointments must be made by calling 211.

Another update should be provided later this week.


Updated 6-12-2020 

Benton County Commissioners Submit Phase 2 Application

On Tuesday, June 9, 2020, Benton County Commissioners unanimously approved submission of the application for Benton County to move to Phase 2 of the Safe Start Washington Plan and authorized the County Administrator to immediately submit the plan to the Washington State Secretary of Health to be considered for approval.

This plan was prepared in collaboration with the Benton-Franklin Health District, Benton and Franklin Counties, and other local government and community leaders to ensure that all necessary application requirements were met. A copy of the full Benton County Application has been included for reference.

All of us at Benton County would like to extend our deepest gratitude to the staff at the Benton-Franklin Health District for their tireless efforts to get the necessary documents completed for this application.

While we hope that Benton County is approved to move to Phase 2, avoiding a spike in cases is of paramount importance in order to avoid being pushed back into Phase 1, and we will need our community’s help to keep us on track to a safe and healthy recovery. 

Further information will be provided as soon as a final determination is received from the Washington State Secretary of Health on whether Benton County has been approved to move to Phase 2. 

Updated 6-01-2020 

Gov. Jay Inslee issued a Safe Start proclamation as the Stay Home, Stay Healthy order expired at midnight on May 31, 2020.  

The governor announced Safe Start — Washington’s Phased Reopening plan on Friday during a press conference where he detailed the county-by-county approach. 

“Thanks to Washingtonians pulling together, we can transition fully to our county-by-county approach to safely reopen,” Inslee said. “If we remain diligent and committed to more effective ways to prevent the spread of COVID-19, we will continue to save lives and open up more businesses while protecting our friends and neighbors.”

Washington will move through the phased reopening county-by-county allowing for flexibility and local control to address COVID-19 activity geographically. 

Read the rest of the story on the governor's Medium page. 

Updated 5-21-2020

For information about openings and closures of City parks and facilities, please see their Covid-19 web page

To see information provided by our Richland Police Department, see their Department's web page.   

Updated 5-11-20

Gov. Jay Inslee issued guidance today for partially resuming the dine-in restaurant and tavern industry for counties granted variance under the Safe Start Phase 2 recovery plan laid out last week.

Through the Washington "Safe Start" plan, more businesses and activities will re-open in subsequent phases with adequate safety and health standards in place. Each phase will be at least three weeks — metrics and data will guide when the state can move from one phase to another. 

Through the Safe Start approach, counties with a population of less than 75,000 that have not had a new case of COVID-19 in the past three weeks can apply for a variance to move to Phase 2 of “Safe Start” before other parts of the state. County variance applications will be approved or denied by the secretary of the Department of Health. Eight counties have received the variance. 

For counties granted variance to move to Phase 2, restaurant operations may resume with limitations after meeting specific criteria, effective May 11, 2020.

"No restaurant or tavern may operate indoor or sit-down services until they can meet and maintain all requirements, including providing materials, schedules and equipment required to comply," the guidance states. 

Guidance documents: 

Updated 5-8-20

Tri-Cities Mayor Address



Updated 5-7-20

Gov. Jay Inslee issued guidance today for resuming the car wash industry under the Safe Start Phase 1 recovery plan laid out earlier this week.

Through the Washington "Safe Start" plan, more businesses and activities will re-open in subsequent phases with adequate social distancing measures and worker safety and health standards in place. Each phase will be at least three weeks — metrics and data will guide when the state can move from one phase to another.

In Phase 1, car wash operations may resume after meeting specific criteria, effective May 7.

"No car washes may operate until they can meet and maintain all requirements, including providing materials, schedules and equipment required to comply," the guidance states. 

Guidance documents: 

Updated 5-7-20

Gov. Jay Inslee issued guidance this week for restarting essential workforce development programs under the Safe Start Phase 1 recovery plan laid out earlier this week.

Through the Washington "Safe Start" plan, more businesses and activities will re-open in subsequent phases with adequate social distancing measures and worker safety and health standards in place. Each phase will be at least three weeks — metrics and data will guide when the state can move from one phase to another.

In Phase 1, low-risk higher education and critical infrastructure workforce training work are allowed to resume, effective May 5. 

“We need trained and skilled Washington workers now more than ever,” Inslee said. "This epidemic has reminded us that essential workers truly are essential, and we need to treat them as such by ensuring that they get the training they need to be successful and safe.”

Guidance documents: 

Updated 5-6-20

Gov. Jay Inslee issued guidance today for vehicle and vessel sales, and drive-in religious services allowed under the Safe Start Phase 1 recovery plan laid out earlier this week.

Through the Washington "Safe Start" plan, more businesses and activities will re-open in subsequent phases with adequate social distancing measures and worker safety and health standards in place. Each phase will be at least three weeks — metrics and data will guide when the state can move from one phase to another.

One of the first industries to re-open under Phase 1 is vehicle and vessel sales.

“This guidance is the work of a strong collaborative process between my office and the industry,” Inslee said. "Here is a great example of vehicle and vessels sales dealerships leading the way to ensure the opening of their businesses puts the health and safety needs of their employees and customers first.”

Inslee also released guidance today allowing religious, spiritual and faith-based organizations the ability to conduct drive-in services.

“Faith is so important at all times, but especially during times of crisis and difficulty. This unique drive-in service option will allow people to come together,” Inslee said. “Our goal has always been to keep Washingtonians safe and healthy, and this option allows them to do that while participating in religious, spiritual and faith-based activities.”

Updated 5-4-20

Inslee signs new COVID-19 order for phased re-opening of Washington's economy

Some businesses could re-open as early as this week under the new COVID-19 order signed by Gov. Jay Inslee today. The state’s “Safe Start” plan is a phased approach to re-opening Washington’s economy.

Under the plan, smaller counties can apply for a variance from the order which would allow them to open even more businesses than allowed statewide.

Safe Start sets a careful approach to emerging from the pandemic. It allows for modifications of business closures and physical distancing measures while minimizing the health impacts of COVID-19.

“This phased approach to re-opening our economy will allow us to move forward with a careful and thoughtful balance of our state’s health and economic needs,” Inslee said. “However, if infection rates and hospitalizations for COVID-related issues go up, I would not hesitate to scale these efforts back down to protect public health and save lives.

“I fully recognize the impact this is having on families, workers and businesses, but we have not yet won the fight against this virus,” Inslee continued. “We continue to see infection rates, hospitalizations and deaths across the state from COVID-19.”

While Stay Home, Stay Healthy is being extended to the end of May, the governor announced his Safe Start plan which amends some components of the original order and allow for a start to re-open the state.

Through the Washington “Safe Start” plan, more businesses and activities would re-open in phases with adequate social distancing measures and health standards in place. Each phase will be at least three weeks — data and metrics will determine when the state can move from one phase to another.

Read the full Safe Start policy plan here.

Read the full story on the governor's Medium page.




Updated 5-1-20

Governor Inslee Announces Washington's Phased Approach in Response to COVID-19


Updated 4-29-20

Inslee rolls out COVID-19 risk assessment dashboard with data

Graphic stating "The data- protecting public health as we begin our economic recovery"

Gov. Jay Inslee today announced a new COVID-19 risk assessment dashboard to aid the state in gauging when and how to best lift restrictions around ‘Stay Home, Stay Healthy” in Washington.

Wednesday marked 100 days since the first case of COVID-19 was confirmed in Washington state. The governor mentioned that in the coming weeks, the state will slowly start “turning the dial” on several physical distancing restrictions in accordance with changing epidemiological and public health data.

“It is important to share the information and data that informs our decisions,” Inslee said. “As each decision we make informs choices that impact the health and safety of Washingtonians, we want to show that there are multiple indicators we rely on for how we can remain healthy and open our businesses.”

Read the full story on the governor's Medium page



UPDATED: Inslee issues guidance to clarify limits on elective surgeries

Gov. Jay Inslee today announced additional guidance for the existing order on limiting non-urgent medical procedures. 

Last month, the governor issued Proclamation 20-24 to ensure appropriate surge capacity and personal protective equipment (PPE) in hospitals and other health care facilities to manage an influx of COVID-19 patients.

"Washingtonians have taken the threat of COVID-19 seriously, and that includes our doctors and nurses. But there are some much needed procedures that aren't being performed that should be, and we need to make sure that everyone gets the care they need during this time," Inslee said. 

“Through the great work of our hospitals and medical delivery system, we are clarifying that some procedures should go forward while still ensuring there is adequate capacity to deal with COVID-19 and other emergency situations. Personal protective equipment continues to be in high demand, and we must make sure that all medical professionals have what they need to stay healthy and protected while serving the needs of their patients.” 

(*UPDATED) The guidance provides clarification on what type of procedures are permitted under the order and lays out guidelines for what PPE health care workers should have and how long they should use it.

Read the full guidance document here.

Inslee issues additional guidance on construction activities

On Friday, Gov. Jay Inslee announced a plan to allow current construction projects to be completed. Today, the governor clarified the initial guidance memo and issued a guide to frequently asked questions about construction activities.

The guidance is an addendum to his “Stay Home, Stay Healthy” proclamation, the construction requirements that apply to all previously and newly authorized construction activities in Washington as long as Gubernatorial Proclamation 20-25, or any extension, is in effect.

Authorized construction now includes:

  • Construction previously authorized under Proclamation 20-25 and Gov. Inslee’s March 25, 2020, memo on construction. 
  • Construction not previously authorized under Proclamation 20-25 and the March 25, 2020, memo that was in existence on March 23, 2020. For purposes of this memo, in existence means construction activity that is a) needed to fulfill an obligation under a contract effective prior to March 23, 2020, or b) authorized by a government-issued permit obtained prior to March 23, 2020.

Read the full guidance here.

The governor’s office has also put together a list of frequently asked questions. Read them here.



Updated 4-27-20

Gov. Jay Inslee announced today a partial re-opening of some outdoor recreation activities as of May 5th.

When I rolled out, ‘Stay Home, Stay Healthy’ over a month ago, difficult decisions were made to close state parks and public lands, golf facilities and delaying hunting and fishing seasons. This was necessary to slow the spread of COVID-19, reduce travel and ultimately, save lives,” Inslee said. “Outdoor recreation is one of the best things we can do promote physical, mental and emotional well-being for Washingtonians during a time of great stress and isolation And springtime in our state is Washington at its best and people want to be out enjoying outdoor activities in a safe and responsible way.”

As of Tuesday, May 5th, some outdoor recreation will be allowed with appropriate safety precautions including: fishing; hunting; playing golf; day use at state parks, state public lands managed by the Department of Natural Resources and at state Fish and Wildlife areas.

The governor stressed that all of these activities must be done with appropriate social distancing and the safety and security of participants and the people who work in outdoor recreation.

“If we see a sharp uptake in the number of people who are getting sick or are not following appropriate steps, then we won’t hesitate to scale this back again,” Inslee said. “ This is not a return to normal. This is only a beginning phase of relaxing outdoor recreation restrictions.”

Public gatherings, events, team sports, and camping, among other things, are not resuming at this time.

Notably, the actions the state is taking in no way prevent the closure actions of local governments or national agencies, who may choose to continue their park, land and trail closures based on local public health needs.

Read the full story on the governor's Medium page.

Updated 4-24-20

Inslee announces plan to allow construction projects previously underway to be completed

Gov. Jay Inslee, in consultation with the state’s construction industry, announced a plan today to allow current construction projects to be completed.

The recommendations were informed by workers, contractors, health and safety experts, and local government officials, for safe construction standards.

"I thank all those involved in the construction work group in helping us get to this decision in a responsible way that supports workers, businesses, and communities in a way that protects the health of all of their families and ours,” Inslee said. “Our strategy is working and we need to keep with it. We would much rather protect people from sickness and death now, so that we don’t have to go through this crisis all over again later.”

Read the full plan on the governor's Medium page

Updated 4-21-20

Governor Inslee Announces Recovery Plan

Gov. Jay Inslee spoke directly to Washingtonians Tuesday evening to lay out his vision for the eventual safe return to public life amid the COVID-19 outbreak.

Inslee said it is unlikely many restrictions under the “Stay Home, Stay Healthy” order will be modified before May 4. Rather, this plan is intended to be a framework for the loosening of restrictions contingent on a steady decrease of the spread of COVID-19.

“It will look more like a turn of the dial than a flip of the switch,” Inslee said in the address. “We’re going to take steps and then monitor to see whether they work or if we must continue to adapt.”

Depending on health projections for the spread of the virus, some distancing restrictions may be in place for weeks or months to come.

“In the coming days, we will receive additional health modeling projecting the course of this virus,” Inslee said. “We hope it will give us cause to begin lifting certain restrictions.”

The return to public life will occur in measured steps. It will be guided by science and informed by our public health needs, our ability to mitigate impacts, and the response of Washington communities.

Read the rest of the plan on the governor's Medium page or by clicking here.


Updated 4-20-20

Richland Partners with Red Cross for Another Needed Blood Drive. 

Please join our lifesaving mission and schedule an appointment today!

Drive Details:
Site: Richland Community Center
Address: 500 Amon Park Dr., Richland, WA, 99352
Room Name: Activity Room
Date: Fri May 8, 2020
Time: 10:00 AM - 03:00 PM
Blood Program Leader Name: Cerise Peck
Blood Program Leader Phone Number: 509-942-7636
Click here to make an appointment

Spots fill up quickly! Be a part of this life saving mission and get on the schedule!

The event will be held in the Richland Community Center Activity Room. Entry will be from the Amon Park side (outside doors). Please look for signs and park on the south side of the RCC.

NO ENTRY will be allowed through the main doors.

The need for blood is constant and only volunteer donors can fulfill that need for patients in our community. Nationwide, someone needs a unit of blood every 2 to 3 seconds and most of us will need blood in our lifetime.

Thank you for supporting the American Red Cross blood program!

Download the Red Cross Blood Donor App on the App Store, Google Play or text BLOODAPP to 90999. Schedule appointments, view your blood type and results of your mini-physical, and track your donations.

American Red Cross Blood Services - 431 18th St. NW, Washington, DC, 20006
Click here to unsubscribe from further mailings from American Red Cross Blood Services.




Richland Parks & Public Facilities Update

To view the latest status regarding Parks, Trails and other Richland amenities and services, go here



Updated 4-7-20

Helping Hands Fund Accepting Donations

Richland residents can help those in need in our community with their utility bills by donating to the City’s Helping Hands Fund.

For Those Needing Assistance

Please contact Customer Service at (509) 942-1104, option 4 or email if you need assistance, would like to discuss payment arrangement options, or obtain support agency information.  


Updated 4-6-20

Richland Employee Tests Positive for COVID-19

On April 2, 2020, The City of Richland received confirmation that a member of our staff had tested positive for the novel coronavirus COVID-19.

For privacy, we will not be releasing a name or any circumstances surrounding the diagnosis. Staff assigned to that department were notified.

The City of Richland is following CDC recommendations and working hard to keep employees safe. The Benton Franklin Health District is conducting investigations to better understand the progression of spread, track the origin or any confirmed cases, and determine potential additional exposures through contact tracing.

Appropriate measures were taken to thoroughly disinfect the environment this employee worked in.

The enhanced cleaning is in addition to other efforts the City is taking to protect employees and the public so that vital government services can continue during this pandemic which include: Increased on-line services, social distancing, closing facilities to the public, increased sanitizing practices, increased on-shift self-check procedures, shift-staggering, telecommuting, and providing additional ways to access leave opportunities.



Updated 4-2-20

Richland's City Mayor Ryan Lukson provides a video message to the community at



Updated 3-31-20

A MESSAGE FROM THE GOVERNOR'S OFFICE - Governor Proclamation Enforcement: Frequently Asked Questions

  • How do I figure out if my business is an “essential business” covered by the governor’s proclamation and the requirements?
  • Who do I contact to report a business is remaining open?
  • What activities are allowed under the proclamation?
  • Is it a crime to violate the Governor’s proclamations?
  • Agency personnel will contact businesses to provide information and guidance about how to comply with the order. Voluntary compliance, motivated by a shared desire to keep one another safe and healthy, is the goal at all times. For businesses that continue to willfully and flagrantly violate the order, stricter enforcement actions will be pursued, in accordance with due process. 
  • Do I need documentation to be away from my home?
  • Where can I find the Governor’s proclamations?
  • Would I still qualify for unemployment if I don’t come into work because my boss is still open for business even though it’s not an essential business?  
  • Do the Governor’s proclamations include individuals and businesses on tribal lands?
  • Has the governor activated the National Guard to enforce this measure?
  • I have resources to contribute (volunteers, buildings, PPE, hand sanitizer, etc.). Who should I contact to contribute my resources to the efforts?


Violation of the Governor's Proclamation? 

Click HERE or on the graphic below to access the complaint form. 


This form is ONLY for suspected business violations. Please review the essential business page at: before submitting to confirm the business or function are not approved.


Report a Violation  

The Mission of the Richland Police Department is: Partnering with our community, the Richland Police Department commits to delivering professional, proactive law enforcement services; dedicated to providing a safe environment for all. Even during these unprecedented times our Mission remains the same.

We are not being asked to detain, arrest, ticket or establish checkpoints for compliance. Rumors of strict law enforcement or "martial law" are not true.

We view our role more as educational, informing our community on how to keep themselves safe, how to keep their families safe and most importantly, to keep the rest of the community safe, especially our vulnerable populations.

We understand the need to carry out essential services such as:
- Safety and security
- Food, water, shelter
- Health and medical
- Energy (power and fuel)
- Communications
- Transportation

Our community has shown they understand the severity of the situation and are doing all they can already to keep themselves, their families and neighbors safe and healthy.

When our officers encounter people not complying with an order, we will remind them, as appropriate, of the recommendation and restrictions.

Rumors of individuals or businesses needing "passes" or "licenses" to conduct essential services are not true.

Concerning Governor Inslee’s “Stay Home, Stay Healthy” order, no law enforcement agencies have any desire to make any arrests or take anybody to jail for violations.

It is our desire to work with our community to insure we create a safe environment for all. We will continue to serve you every minute of every day and we will always enforce the laws that keep people safe.



Updated 3-27-20

Consistent with Gov. Jay Inslee’s Stay Home – Stay Healthy Proclamation and subsequent Memorandum for Construction Guidance, the City of Richland has temporarily suspended inspections. If you believe that your project falls under the essential activities described within the order, please contact the City at (509) 942-7794.

While City Hall is closed to the public, permit applications and plan submittals will be accepted electronically. Please contact our office at (509)942-7794 or for more information.

Thank you for your cooperation and understanding.

Updated 3-26-20

The Mayors from the Cities of Kennewick, Pasco, Richland and West Richland will each provide an important message on how our cities are collectively responding in the midst of COVID-19 at 1:00 p.m. The press conference will air on Charter Cable Channel 192.  

While  COVID-19 is top of mind for us all, we also want to remind you to please keep in mind some important community initiatives.

1) Please take the time to respond to the US Census. While it may not feel  like a priority at this time, it is imperative that we all submit our information as it will impact future resources for our community. You should have gotten a notice in your mail with  your ID to respond online. If you have not responded yet, please go to

2) If you are healthy, please consider donating blood. There is an ongoing critical need for blood donations in our community. Please contact the local red cross to make an appt. The City of Richland is working to schedule a blood drive in the near future. Please watch our website and social media for more information.

3) Please consider donating to the Tri-Cities Food Bank or supporting 2nd Harvest.  Many of us are blessed to have the necessities we need at home. Several in our community do not. Now is the time to give back more than ever.

4) Lastly, if you haven’t already done so, sign up for code red alerts. Code red is a notification system utilized by Benton county emergency services to notify our community of emergency’s.  If an emergency occurs that affects our community, you will be notified via text, email or phone call.

Thank you for doing your part to keep us safe and healthy!




Updated 3-25-20


Today, Charter announced it is expanding the eligibility for its 60-day free offer for Spectrum broadband Internet and WiFi access to include educators (K-12 teachers and College/University professors) who do not already have a Spectrum account. During this unprecedented time, with the COVID-19 pandemic having forced schools, colleges and universities to close, it is more important than ever for students and educators to stay connected while they teach and learn.

Educators, who live in a Spectrum market and do not currently have broadband, should contact Spectrum at 1-844-488-8395 to sign up. A free self-installation kit will be provided to new student and educator households. More information can be found here



Updated 3-24-20

Trash Collection COVID-19 Related Changes to Extra Bags Curbside Program

Richland’s Solid Waste Collections efforts include the Extra Bags Curbside program, whereby residents place extra bags at the curb and crews manually load them for disposal. In an effort to reduce exposure to staff, we ask that until further notice, residents instead re-load their cans after they’ve been emptied and request a secondary pickup for the usual fee of $3 for each additional full container.  To schedule a secondary pickup, please visit and click on Click Here For Service Requests. Residents may also call (509) 942-7700.

To further reduce exposure to our staff, please bag and secure your household trash.

The Horn Rapids Landfill will remain open for business, Monday through Sunday from 8:00 a.m. to 4:00 p.m., if self-disposal is necessary.


Updated 3-23-20 


Red Cross Blood Donations

Tridec Press Release:

Tri-cities community call for action: critical health supplies are needed

Drop off collection of personal protection equipment (PPE) for tri-city regional health care providers 

With the unprecedented COVID-19 impacting the region, our health care providers are in need of our help.  Critical health supplies are in demand at the four regional hospitals (Trios, Lourdes, Kadlec, and Prosser Memorial).  TRIDEC, Tri-City Regional Chamber of Commerce and Visit Tri-Cities, are partnering to help gather the needed supplies.

All of our local health care providers have a critical shortage of these items and global supply chains have ceased to exist.  As the Tri-Cities community has come together to meet this urgent need we also need a central, easy to access location for donations.  The members of the Tri-Cities Business and Visitor Center volunteered to be that central donation point while helping to communicate the need to the business community and the public at large.

If you or your business has any excess of the supplies listed below, we encourage you to drop them off at the Tri-Cities Business and Visitor Center (7130 W. Grandridge Blvd, Kennewick, WA 99362) Monday, March 23-Wednesday, March 25 between the hours of 11:00am-7:00pm.

Supplies in critical shortage:

  • Masks – Surgical Masks, N95 Masks, or Handmade 
  • Disinfecting Wipes (Virucidal Preferred: Needs to State Kills Viruses)
  • Face Shields / Goggles 
  • Thermometers (Home Use and Touchless/Infrared)
  • Finger Oximeter - Home Use    
  • Hand sanitizer
  • Gloves (Non-Latex Preferred)
  • Isolation Gowns

We will be accepting new or opened boxes of supplies.  If you or your company has items or supplies that might not normally be used in a medical process but serve a similar purpose, please let us know.  We plan to collect all supplies submitted for potential use by our health care organizations. 

Media is invited to attend during any of the posted times.  Karl Dye, President/CEO, TRIDEC and Jim Hall, representative of area health organizations, will be available for in-person interviews on Monday at 11:00am.  They are also available for phone interviews. 

To schedule interviews with Karl or Jim, please contact Traci Jao at or 509-308-6763.  

Updated 3-19-20

Joint Press Release BFHD, Kadlec, Lourdes Health, Prosser Memorial Health, Trios 

Health Providers in Benton & Franklin Counties United in COVID-19 Efforts

A Message from TRIDEC

Good Afternoon TRIDEC Member Investors, 

I spoke with Reza Kaleel (Kadlec CEO and fellow Board Member) yesterday regarding items that are in critically short supply, or that they are anticipating critical shortages of in the near future due to global supply chain disruptions and elevated demand. 

This is not just affecting Kadlec, but Trios and Lourdes as well.

If you, or any business you know of, can spare any of the items listed below, please contact TRIDEC at we will pass the message on to the appropriate people. 

Even if you are not able to donate any of these items, we encourage all of you to emphasize the importance of social distancing measures and flattening the curve in our community as you make decisions regarding keeping your business solvent during this time in order to keep the healthcare and other safety support systems from becoming overwhelmed. 

You may also receive a similar request for these items from another TRIDEC staff member as we are all sending emails out to our contact lists to ensure we reach as broad an audience as possible.
Supplies in critical shortage:
• Masks – surgical masks, N95 masks, or other
• PAPR Hoods
• Disinfecting Wipes
• Face Shields/Goggles
• Thermometers
• Oximeter Home Use 
• Hand Sanitizer 
• Gloves
• Diapers
• Baby Wipes

If you or your company has items or supplies that might not normally be used in a medical process but serve a similar purpose, please let us know. These supplies are in such short supply that they are willing to improvise.

If you have any questions, please contact TRIDEC at 

Please feel free to forward this message to any business/individual that you feel could be of assistance.


Karl Dye, President & CEO


Updated 3-19-20

Press Release 3-19-20, 1:30 p.m.



Richland Announces Additional Temporary Closures in Response to COVID-19


Richland Police Department

Effective Today, March 19, 2020, at 1:00 p.m., the Richland Police Department (RPD) will temporarily suspend public access to the Richland Police Department facility (871 George Washington Way.).

While RPD will be closed to the public, police services will continue. Business hours remain from 8 a.m. – 5:00 p.m., Monday - Friday. Citizens can call (509) 942-7340 for assistance with business items such as records request and concealed weapons permits or visit the police services website at

For 24 hour, non-emergency services call 509-628-0333. Emergencies call 911.

Richland Public Library

In addition, we regret to announce that effective March 20, 2020, at 2:00 p.m., the Richland Public Library will be fully closed to the public. This will include discontinuation of the pick-up of on-line and phone holds for books and other materials.

Citizens already scheduled for pick-up on Friday, March 20, 2020,  between 11:00 a.m. to 2:00 p.m. can continue as planned.  We appreciate your understanding and flexibility as our processes and procedures evolve during the response to this crisis.

The book return/dropbox will remain open for your convenience.

The library has several available online resources for cardholders. To learn more, please visit the Richland Public Library website at or call the Richland Public Library mainline at (509) 942-7454 to speak to a library representative.

Richland City Hall

As a reminder, effective Thursday, March 19, 2020, at 1:00 p.m., the City of Richland will close public access to Richland City Hall (625 Swift Blvd.). While City Hall will be closed to the public, City services will continue. Business hours are 8:00 a.m. – 5:00 p.m., Monday – Friday.

Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Most submittals to the Planning and Building Divisions can be made electronically. Building inspections can be requested on-line. General land use and building questions can also be answered over the phone. You can reach our building and permitting desk at (509) 942-7794 or by email at

Southeast Communications Center Reminder to the Public:

Our dispatch team is here to serve our citizens throughout Benton and Franklin Counties. Since the COVID-19 outbreak, they have been inundated with calls and questions regarding the virus. Please note, the local health department will be your primary resource regarding questions you have specific to COVID-19.


  • Questions about Coronavirus
  • Questions about where to get tested
  • If you are experiencing mild symptoms, such as a low fever and cough


Please only Call 911 if you are experiencing serious symptoms, such as a high fever or difficulty breathing, and need EMS response. Regardless of what you are reporting, please advise if you are experiencing any critical symptoms associated with the Coronavirus (Fever, Shortness of Breath, and Cough). 

More information can be found on our website at


Updated 3-18-20

Press Release 3-18-20, 6:00 p.m.

Richland Temporarily Suspends Public Access to City Hall

Effective Thursday, March 19, 2020 at 1:00pm, the City of Richland will temporarily suspend public access to Richland City Hall (625 Swift Blvd.). While City Hall will be closed to the public, City services will continue. We appreciate citizens recognizing the importance to protect the public and our employees in the midst of COVID-19 outbreak.  

The City continues to provide services to our residents and businesses. Business will be conducted primarily over the telephone and via e-mail. In limited situations, in-person appointments may be scheduled, but only if deemed necessary and strict adherence to social distancing requirements can be met. City staff is committed to ensuring customers experience minimal impacts with this temporary suspension of public access to our business offices.

Residents are strongly encouraged to place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line or over the phone at or (509) 942-1104. Business licensing services are available on-line by visiting

Most submittals to the Planning and Building Divisions can be made electronically. Building inspections can be requested on-line. General land use and building questions can also be answered over the phone. You can reach our building and permitting desk at (509) 942-7794.

More information can be found on our website at



The Cities of Kennewick, Pasco, Richland and West Richland have all adopted emergency proclamations in response to the outbreak of COVID-19 (Coronavirus) in the State of Washington. 

Press Release 3-18-20

Emergency Proclamation 3-17-20

Updated 3-17-20

Benton Franklin Health District confirms first local case of COVID-19


Updated 3-16-20

In accordance with Governor Inslee’s emergency proclamation regarding the novel Coronavirus (COVID-19), and guidance issued by the President of the United States on March 15, 2020, the City of Richland announces the following:

Facility Closures:

Richland Community Center – 500 Amon Drive

Effective March 17, 2020, and continuing for a minimum of two weeks, the Richland Community Center will close to public admittance. Meals on Wheels will operate on Tuesdays from 10:00 a.m. to 12:00 p.m. for meal pick-up only. No meal service will be available onsite.

In addition, all programming scheduled at the Richland Community Center has been cancelled until further notice. This includes city-led or private classes, events and programs. City events previously scheduled in April, including Mr. Bunny, I Love My Park, Spring Flag Football and Pop-Up Play Day, are cancelled.

Please note that full refunds for programs that have not yet begun are now in process. Pro-rated refunds will be made for programs that have already started and are now cancelled. Please contact the Richland Community Center at (509) 942-7529 with questions regarding programming.

Park Restrooms and Comfort Stations

Due to increased vandalism and theft, all restroom facilities in City parks will be closed until further notice.

Facility Partial Closure/Limited Access:

Richland Public Library – 955 Northgate

Effective March 17, 2020, and continuing for a minimum of two weeks, the Richland Public Library will partially close with limited access to the public. Staff will continue to service online and phone holds for books and other materials, which will be available for pick-up in the main lobby only. Hours for materials pick-up will be as follows:

  • Monday - Thursday: 10:00 a.m. to 12:00 p.m. and 4:00 p.m. to 6:00 p.m.
  • Friday & Saturday: 11:00 a.m. to 2:00 p.m.
  • Sunday: Closed.

These open hours are only to allow for pick-up of on-line/phone reservations. Due to the direction of Governor Inslee, library patrons are not allowed to congregate; access will be limited and monitored by city staff. The City asks for your patience while holds are processed. Please allow additional time for processing. You will receive notification when your order is ready for pick up.

Residence are encouraged to keep their books at home until the Stay Home, Stay Healthy directive is listed. No late fees will be charged during this time.

In addition, the library is no longer taking reservations for meeting room spaces. The ability to reserve space in the Richland Public Library has been temporarily suspended.

The library has several available online resources. To learn more, please visit the Richland Public Library website at or call the Richland Public Library mainline at (509) 942-7454 to speak to a library representative.

Facilities at Normal Operation (subject to change; updates will be posted on the City website(s)):

  • City Hall – 625 Swift Blvd.:
    • Richland City Hall will remain open at this time. However, residents are strongly encouraged to place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made online or over the phone at or (509) 942-1104.
    • Business licensing services are also available on-line by visiting
    • Most submittals to the Planning and Building Divisions can be made electronically. Building inspections can be requested on-line. Most general land use and building questions can also be answered over the phone. Our Permit Technicians are available by phone to assist you. Please take advantage of this resource before coming to city hall. Please contact (509) 942-7794.
  • Landfill - 3102 Twin Bridges Road:
    • The Landfill remains open during regularly scheduled hours.
  • Richland Police Department - 871 George Washington Way:
    • The Richland Police Department remains open during normal office hours.

Facilities Remaining in Operation but Closed to the General Public:

  • City Shops Facility located at Queensgate at Duportail
  • Waste Treatment Plant
  • Water Treatment Plant
  • Richland Fire Stations
  • Benton County Emergency Services

For the safety of our community and our staff, citizens who are exhibiting symptoms of illness are strongly encouraged to refrain from entering any city facilities or visiting the landfill.

Facility Maintenance

  • City facilities remaining in operation will undergo routine cleaning efforts consistent with standards recommended by the CDC.

Municipal Meetings

The March 17, 2020 City Council meeting will continue as scheduled. However, limited seating is available based on social distancing requirements. Citizens are strongly encouraged to watch meetings live online on Charter Channel 192, on the City’s website at, or on our YouTube channel. For the status of future municipal meeting schedules, please visit

Your patience is greatly appreciated as we work together to combat the spread of COVID-19. The City commits to continuing the provision of essential city services during this trying time.

Updated 3-15-20

To address the impacts of COVID-19 in our community and with Governor Inslee's recent emergency proclamation, City leadership will be providing a statement outlining plans for upcoming city events, facility accessibility, city services, and municipal meetings on Monday, March 16, 2020. 

Information about COVID-19 can be accessed at the links below, by calling the Washington State Department of Health at 1-800-525-0127, or our local Benton-Franklin Health District at 509-460-4200.

Novel Coronavirus Benton-Franklin Health District – Benton-Franklin County Health District

Novel Coronavirus Outbreak 2020 – Washington State Department of Health 

2019 Novel Coronavirus – U.S. Centers for Disease Control and Prevention

State and local health officials continue to advise businesses and school districts to take the same preventative measures they normally would to prevent the spread of viruses during the regular cold and flu season. Common preventative measures recommended for employees, students and staff include:

  • Staying home when they are sick and/or running a fever.
  • Frequent hand washing with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after they blow their nose. If hands are visibly dirty, use soap and water to clean hands.
  • If soap and water are not readily available, using an alcohol-based hand sanitizer with at least 60% alcohol.
  • Advising persons to avoid touching their eyes, nose, and mouth with unwashed hands.
  • Covering coughs or sneezes with a tissue, then throwing the tissue in the trash and cleaning hands with soap and water or hand sanitizer (if soap and water are not readily available).
  • Urging family, friends, co-workers, students and staff to get a flu shot during the flu season.
  • Providing adequate supplies for good hygiene, including clean and functional hand washing stations, soap, paper towels, and alcohol-based hand sanitizer.
  • In addition, have your custodial and maintenance programs continue to emphasize and implement best practices in cleaning, disinfecting, and sanitizing methods.
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